1. Information We Collect
When you place an order or contact us, we collect personal information including:
- Full name
- Phone number
- Delivery address and city
- Order details and purchase history
We do not collect payment card details. All orders are processed via Cash on Delivery (COD).
2. How We Use Your Information
We use your information solely to:
- Process and deliver your orders
- Confirm your order via phone or WhatsApp
- Handle returns, exchanges, or complaints
- Send order status updates
We do not use your information for unsolicited marketing without your consent.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Your details may be shared only with our delivery partners (courier services) strictly for the purpose of fulfilling your order.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses secure connections (HTTPS) to protect data in transit.
5. Cookies
Our website may use cookies to improve your browsing experience and remember your cart. You can disable cookies in your browser settings, though this may affect some functionality.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To make such a request, contact us at:
Phone / WhatsApp: +92 304 4005546
Email: info@rhcommunication.pk
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
RH Communication
Office 20 Mashallah Center, Near Faysal Bank Mall Road, Lahore
Phone: +92 304 4005546
Email: info@rhcommunication.pk